At Nedlin, we have experts who proactively contribute ideas. As a family business, we are focused on a long-term collaboration. With short lines of communication, our own drivers, and a fixed account manager who knows your hotel. As a result, we do not just offer the best quality, but also a perfect service.
One contact person
That is why you will have one fixed account manager at Nedlin. Someone with extensive knowledge of the hospitality sector and your organisation, and who knows what you want.
Our experts will be happy to visit you. To furnish your logistical process, but also once we are working for you. We will frequently check your supply, so that we can adjust to any changes.
We have experts in our service, people with experience in the hotel sector.
All of our agreements with clients are clearly recorded in a Service Level Agreement, containing all information about delivery times, delivery frequency, delivery method and contents of the linen package.
Getting to know our customers
In order to offer our customers the customised work that they deserve, we take our time to really get to know each other. We will always stay in touch while doing your laundry. This way, we can respond to developments right away.
Our account managers are true hospitality experts, with deep knowledge about our processes and your organisation. Together with you, they are constantly working on the optimisation of our service.
We honour our agreements, give advice and proactively contribute ideas. Our experts are willing to take on complex issues, and are able to think of an innovative solution for every challenge. They do this every day, and every day they do it even better.
All the benefits
Our ambition is to do better each day. Better because we know it is possible. And what’s more: because we think we should. For you, it comes with the following benefits: